Responsible Gaming at cke44

Our Commitment

Gaming as Entertainment, Not a Solution

At cke44, we believe gambling is a form of entertainment to be enjoyed in a safe, controlled and responsible manner. We recognise that for a small number of players, gambling can develop from a leisure activity into a habit that causes genuine harm — to finances, relationships and mental wellbeing. That is why responsible gaming sits at the core of everything we do.

cke44 provides a range of practical tools — including deposit limits, session time-outs and self-exclusion — that empower players to stay in control of their gambling activity at all times. These tools are available through our support team at [email protected].

We encourage every player to treat cke44 purely as entertainment. Set a budget before you play, decide on a time limit before you start, and never chase losses. Gambling with money set aside for essential needs — rent, food, utility bills or family expenses — is always a serious warning sign that help may be needed.

Age Policy

21+ Only — Strict Age Verification

cke44 is strictly a platform for adults aged 21 and above. This age restriction is firm and non-negotiable. Our responsible gaming standards require that all players must be at least 21 years old before they can register, deposit, or play on the cke44 platform.

Age verification is a mandatory step during the registration and KYC process. All players are required to submit valid proof of age before their account is approved for real-money play. cke44 reserves the right to request additional identity documentation at any point and to suspend any account where age cannot be satisfactorily verified.

Parents and guardians in Bangladesh are strongly encouraged to install parental control software on any shared device, including smartphones and tablets. These tools can restrict access to gambling websites and protect young people from exposure to online gaming content.

Self-Awareness

Warning Signs of Problem Gambling

Problem gambling can develop gradually and many players are unaware when their gambling has become harmful. The following are recognised warning signs that gambling may be negatively affecting your life or the life of someone close to you:

• Spending more money or time gambling than you intended or can comfortably afford.
• Chasing losses — increasing bets after a losing session in an attempt to recover lost money.
• Gambling with money intended for essential bills, rent, food, or family responsibilities.
• Feeling anxious, irritable or restless when not gambling or when trying to reduce gambling activity.
• Hiding gambling activity from friends, family members or colleagues.
• Borrowing money or selling personal possessions to fund gambling.
• Using gambling as a primary way to cope with stress, loneliness, depression or anxiety.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use the responsible gaming tools available on cke44 or to contact our support team directly at [email protected]. Taking action early is always the right choice.

Player Tools

Responsible Gaming Tools at cke44

cke44 offers a suite of responsible gaming tools designed to give players meaningful control over how they engage with the platform. All tools are free to use and can be requested at any time by contacting [email protected].

Deposit Limits

Setting and Managing Your Deposit Limits

Deposit limits are one of the most effective tools available to help players maintain healthy gambling habits. At cke44, you can set a deposit limit at any time by contacting our support team at [email protected]. We offer three types of deposit limit:

• Daily deposit limit: a maximum total you may deposit within any single calendar day.
• Weekly deposit limit: a maximum total you may deposit within any rolling 7-day period.
• Monthly deposit limit: a maximum total you may deposit within any calendar month.

Once a deposit limit is active, any deposit attempt that would exceed the limit will be declined automatically. Reducing a deposit limit takes effect immediately. Increasing an existing limit requires a mandatory 7-day reflection period before the increase becomes active — this delay is a built-in protection and cannot be waived.

Take a Break

Time-Out and Self-Exclusion Options

Sometimes the best decision a player can make is to step away from gambling for a period of time. cke44 supports this fully and makes it easy to take a break — whether for a day, a week, or permanently. We offer three levels of break option:

• Short time-out: 24 hours to 7 days — suitable when you want a brief, immediate cooling-off period.
• Extended time-out: 1 to 6 weeks — suitable when you want a longer structured break while keeping the option to return.
• Self-exclusion: 1 to 6 months (temporary) or permanent — suitable when you need a firm commitment to stop gambling for a significant period or indefinitely.

All time-out and self-exclusion requests are processed by our support team. To request any of these options, email [email protected] from your registered email address, state your account username, and specify the type and duration of break you are requesting. Time-outs are typically activated within a few hours. Self-exclusions are activated the same business day.

Stay Aware

Reality Checks — Keeping Track of Your Time

Time can pass quickly during an engaging gaming session. Reality check notifications are periodic on-screen reminders that display how long you have been playing. They are not alarms — they are gentle, informational prompts designed to keep you aware of how much time you have spent on the platform so you can make a conscious, informed decision about whether to continue or take a break.

To enable reality check notifications on your cke44 account, contact our support team at [email protected] and specify your preferred notification interval. We recommend setting a reality check for every 30 or 60 minutes of play. This small step can make a meaningful difference in maintaining awareness of your gambling activity over time.

Child Safety

Protecting Minors from Online Gambling

cke44 is unequivocally committed to preventing access by minors to our platform. Online gambling is not suitable for anyone under the age of 21, and we treat the protection of young people as a non-negotiable obligation. Our age verification process is applied at registration and may be repeated at any point during a player's time on the platform.

If you share a device with younger family members at home in Dhaka, Chittagong, Sylhet or anywhere else in Bangladesh, we strongly recommend logging out of your cke44 account after every session and enabling a screen lock or password on your device. Do not share your cke44 login credentials with anyone, including family members.

We recommend that parents and guardians in Bangladesh use reputable parental control applications to block access to gambling and betting websites. If you believe a minor has accessed or registered on cke44, notify us immediately at [email protected] and we will take all necessary steps to close the account and reverse any transactions.

Need Help?

Getting Help — You Are Not Alone

If you feel that gambling has become a problem for you or someone close to you, please do not wait. Reaching out for support is a sign of strength, not weakness. cke44's support team is available around the clock and can help you activate any of the responsible gaming tools described on this page, or simply provide a confidential space to discuss your concerns.

To reach our responsible gaming support team, email us at [email protected]. Please include your account username and clearly state that you are contacting us about responsible gaming or a potential gambling problem. All responsible gaming enquiries are handled with complete confidentiality — your concerns will never be shared beyond the support team without your explicit consent.

Remember: gambling is meant to be an enjoyable, recreational activity. At cke44, we want every player in Bangladesh to have a safe, fair and positive experience. If gambling ever stops being fun, that is the clearest signal that it is time to take a break — and we are here to help you do exactly that.